IT Service Management Authorized Partner: PeopleCert ★ ITIL® Foundation Certified

ITIL® 5 – Foundation Training

Practical training on ITIL® v5 concepts, service management, and preparation for ITIL® Foundation Certificate Examination.

Duration: 25 Hours
Level: Intermediate
Mode: online / On Premise

Program Overview & Context

This course provides IT leaders, practitioners, and IT staff with a practical understanding of ITIL® v5 principles, service lifecycle, value system, and management practices. It prepares delegates for the ITIL® Foundation exam and aligns IT services with business goals.

Core Competencies & Technologies

✓ Digital Product and Service Management ✓ Service Relationships ✓ ITIL Four Dimensions of Product and Service Management ✓ ITIL Value System ✓ ITIL Guiding Principles ✓ Service Lifecycle Model ✓ Value Stream Mapping and Management ✓ ITIL Management Practices ✓ AI Governance in ITIL ✓ Integration with PRINCE2 and DevOps

What’s Included with Your Enrollment

✓ Official ITIL® v5 study materials
✓ Practice exam questions
✓ Instructor-led sessions
✓ Certification exam voucher
✓ Lunch and tea breaks
Curriculum Breakdown

Detailed Module Structure

7 Modules

Target Audience

IT professionals,
Project managers,
IT managers, coordinators,
Architects,
Consultants,
help desk staff,
Managed service providers, and
Application developers.

Prerequisites

None (basic IT knowledge recommended).

Cohort Enrollment

Includes official vendor curriculum & lab access

Next Cohort: October 2026
Timing: full day (8hours)
Delivery Mode: online / On Premise
Seat Status: 0 Seats Remaining
Enroll in This Cohort