CompTIA A Plus (CompTIA A+)

This course prepares you for the CompTIA 2009 A+ 
Essentials Exam (220-701) and the A+ Practical Application Certification Exam (220-702), the two exams required to achieve the CompTIA A+ 2009 Certification. You gain the knowledge to install, configure and optimize personal computer hardware and operating systems, providing you with the necessary skills to take the CompTIA A+ 2009 Edition Certification Exams.

Hands-On Training

    • Disassembling the PC
    • Mapping the motherboard
    • POST and examining the PC BIOS settings
    • Installing adapter cards
    • Configuring a serial ATA hard drive
    • Installing Windows and troubleshooting
    • Configuring TCP/IP network settings

    What Will I Learn ?

    • Prepare to pass the CompTIA 2009 A+ Essentials and A+ Practical Application Certification Exams
    • Identify the fundamental principles, tools and troubleshooting techniques for personal computers
    • Apply best practices for configuration and optimization of personal computers and laptops
    • Explore Windows configuration and upgrading options
    • Analyze the primary components of networks, cabling and networking protocols
    • Recognize computer security techniques to prevent unauthorized access

    Prerequisite Knowledge

    Who can benefits ?

    Anyone who wants to achieve A+ Certification, You should have at least six months of work experience in PC support.

    Opportunity Scope

    Mentor shall discuss on classroom.

    Modules / Chapter

    A+ Exam Overview and Strategies

    • Purpose and benefits
    • Basic exam structure

    Identifying and Installing Personal Computer Components Microprocessors

    • Intel
    • Pentium
    • Core 2 Duo
    • AMD
    • Athlon
    • Clock circuits
    • Cache memory
    • 32 bit vs. 64 bit

    Identifying motherboard components

    • CPU and Chipset 
    • CMOS RAM
    • BIOS Flash EEPROM
    • Memory slots: DIMM, RIMM
    • Integrated I/O connectors

    The power supply and display

    • Testing power supplies
    • Display types: CRT, LCD
    • Display adapter cards: PCI, AGP, PCIe

    Installing and expanding memory

    • RAM device types: SDRAM, DDR/DDR2/DDR3, RAMBUS
    • Packaging formats: DIMM, RIMM,
    • SoDIMM, Micro-DIMM
    • Error checking: Parity, nonparity, ECC

    PC communication devices

    • Parallel: EPP, ECP
    • Serial interfaces 
    • USB 2.0
    • Network interface cards
    • IEEE 1394/Firewire

    Data storage systems

    • Hard drive types: EIDE, PATA, SATA, eSATA, SCSI 
    • Partitioning and formatting hard disks
    • Optical storage devices

    Troubleshooting strategies for PCs

    • Initial troubleshooting steps
    • Diagnostic tools
    • Power-On Self Test (POST)
    • CMOS setup configuration

    Maintaining Portable Computers Identifying components

    • RAM
    • Hard drives
    • Input devices
    • NICs and Mini-PCI
    • Batteries and power considerations

    Troubleshooting portable PCs

    • Cleaning
    • Heat
    • Protecting from physical damage
    • Diagnosing common portable problems

    Supporting Printers and Scanners Installing and configuring printers and scanners

    • Dot matrix
    • Inkjet
    • Laser
    • Laser printer and scanner components

    Troubleshooting printer and scanner problems

    • Printer self test
    • External cables
    • Printer/scanner interface

    Managing Windows Operating Systems Windows architecture

    • Main system files: BOOT.INI, NTLDR,NTDETECT.COM
    • File systems: FAT, NTFS
    • Windows registry

    Installing and upgrading Windows

    • Comparing Windows OS features:Windows 7  32/64 bit, Windows 832/64 bit
    • Identifying valid upgrade paths
    • Installing service packs and device drivers

    Managing, optimizing and troubleshooting

    • Administering Windows with Event Viewer and Task Manager
    • Optimizing virtual memory and hard disk performance
    • Troubleshooting Windows startup and hardware problems 
    • Software Installation and trouble shooting 
    • Remote access and support

    Fundamentals of Networking Network cabling and protocols

    • UTP (CAT5, 5e, CAT6), STP, Fiber
    • TCP/IP, NETBEUI/NETBIOS

    Wireless networking

    • IEEE 802.11a, b, g, n
    • Wireless security: WEP, WPA, WPA2

    Internet connection technologies

    • LAN/WAN, ISDN, DSL, Cable, Satellite
    • IP addressing

    Troubleshooting network and Internet problems

    • TCP/IP settings: Gateway, subnet mask,DNS
    • PING, TRACERT, NETSTAT,IPCONFIG

    Computer Security Best Practices Ensuring physical security

    • Preventing unauthorized access
    • Hardware authentication devicesDetecting and fighting malware
    • Data security with authenticationtechnologies
    • Windows security
    • Firewalls

    Ensuring Safety in the Workplace Safe operating environments

    • Protecting against Electrostatic Discharge (ESD)
    • Environmental guidelines
    • Hardware disposal procedures

    Communication and Professionalism

    • Speaking with clear and concise statements
    • Employing active listening skills
    • Applying effective customer service practices



    Enquiry Form

    Required fields are marked (*).

    (Max 350 words only)

    Contact Information

    • Address

      Anamnagar - 32 Kathmandu, Nepal

    • Email

      info@labanepal.com

    • Phone

      +977-1-4102721, 4102722, 4244804

    • Opening Hours

      10 AM - 5 PM

    Registration Form

    Required fields are marked (*).

    (Max 350 words only)

    Contact Information

    • Address

      Anamnagar - 32 Kathmandu, Nepal

    • Email

      info@labanepal.com

    • Phone

      +977-1-4102721, 4102722, 4244804

    • Opening Hours

      10 AM - 5 PM

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